App Support

Contact Us

If you're running into trouble with the app, have a question about your subscription, or just want to share feedback, we'd love to hear from you. We typically respond within 24–48 hours.

Email us at aarontiberjohn@proton.me

Common Topics

• Widget not updating: Open the Better Español app once to refresh your widget content. iOS limits how often widgets can refresh on their own, and opening the app forces an update.
• Restoring purchases: If you've subscribed before, you can restore your purchases from the app's settings screen using the same Apple ID.
• Pronunciation audio not playing: Check that your ringer switch isn't set to silent — iOS routes app audio through it by default. Failing that, a restart of the app usually clears it.
• Account deletion requests: Contact us at aarontiberjohn@proton.me and we'll process your request within 30 days.
• Feature requests and suggestions: We're always looking to improve Better Español. Send us your ideas — a lot of what's in the app started as an email from someone using it.